Frequently Asked Questions

Why does my Student Window keep going blank?

Answer

This issue is usually caused by interactions between your browser or internet connection with the Sonday System program. Try the following:

1. Clear the cookies and cache in your web browser. 
2. Check that your wi-fi signal is strong enough to support all of the applications. 
3. Try a using a different browser.
4. Talk to your IT representative and see if there's any software on your computer, such as anti-virus or pop-up blocking software, that would prevent the Student Window from updating.