Frequently Asked Questions

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Why does my Student Window keep going blank?

Answer

This issue is usually caused by interactions between your browser or internet connection with the Sonday System program. Try the following:

1. Clear the cookies and cache in your web browser. 
2. Check that your wi-fi signal is strong enough to support all of the applications. 
3. Try a using a different browser.
4. Talk to your IT representative and see if there's any software on your computer, such as anti-virus or pop-up blocking software, that would prevent the Student Window from updating.